/*
 * KMS Grievance Redressal & Customer Support
 * Everything is scoped under .kgr so it can drop into any theme.
 *
 * Structure:  1. theme palettes  2. light/dark modes  3. base  4. headings & FX
 *             5. hero  6. cards  7. forms  8. tracker  9. FAQ  10. section  11. motion
 */

/* ============================== 1. THEME PALETTES ============================== */
/* a = accent, b = deeper accent, h = highlight; d = used in dark, l = used in light */
.kgr {
	--a-d: #d4af37; --b-d: #b8860b; --h-d: #f7d774; --ink-d: #0b0f19;
	--a-l: #9a7400; --b-l: #6f5200; --h-l: #c9971c; --ink-l: #ffffff;
}
.kgr[data-theme="kresta"]  { --a-d: #ff4d5e; --b-d: #d6041f; --h-d: #ff9aa4; --ink-d: #ffffff; --a-l: #d6041f; --b-l: #a10318; --h-l: #ef4457; --ink-l: #ffffff; }
.kgr[data-theme="ocean"]   { --a-d: #38bdf8; --b-d: #0284c7; --h-d: #bae6fd; --ink-d: #04121f; --a-l: #0369a1; --b-l: #075985; --h-l: #0ea5e9; --ink-l: #ffffff; }
.kgr[data-theme="emerald"] { --a-d: #34d399; --b-d: #059669; --h-d: #a7f3d0; --ink-d: #03150e; --a-l: #047857; --b-l: #065f46; --h-l: #10b981; --ink-l: #ffffff; }
.kgr[data-theme="royal"]   { --a-d: #a78bfa; --b-d: #7c3aed; --h-d: #ddd6fe; --ink-d: #0f0720; --a-l: #6d28d9; --b-l: #5b21b6; --h-l: #8b5cf6; --ink-l: #ffffff; }
/* "custom" values are injected inline by PHP */

/* ============================== 2. LIGHT / DARK MODES ============================== */
.kgr[data-mode="dark"] {
	--kgr-bg: #0b0f19; --kgr-bg-2: #0f1524; --kgr-surface: rgba(255,255,255,.035); --kgr-surface-2: rgba(255,255,255,.07);
	--kgr-border: rgba(255,255,255,.1); --kgr-text: #cbd5e1; --kgr-muted: #94a3b8; --kgr-heading: #ffffff;
	--kgr-input: rgba(11,15,25,.8); --kgr-shadow: 0 14px 34px rgba(0,0,0,.45); --kgr-overlay-a: .72; --kgr-overlay-b: .96;
	--kgr-bgrgb: 11,15,25; --kgr-white-chip: #ffffff;
	--kgr-accent: var(--a-d); --kgr-accent2: var(--b-d); --kgr-hi: var(--h-d); --kgr-ink: var(--ink-d);
}
.kgr[data-mode="light"] {
	--kgr-bg: #f6f8fb; --kgr-bg-2: #ffffff; --kgr-surface: #ffffff; --kgr-surface-2: #fbfcfe;
	--kgr-border: rgba(15,23,42,.12); --kgr-text: #334155; --kgr-muted: #64748b; --kgr-heading: #0f172a;
	--kgr-input: #ffffff; --kgr-shadow: 0 14px 34px rgba(15,23,42,.12); --kgr-overlay-a: .86; --kgr-overlay-b: .96;
	--kgr-bgrgb: 246,248,251; --kgr-white-chip: #ffffff;
	--kgr-accent: var(--a-l); --kgr-accent2: var(--b-l); --kgr-hi: var(--h-l); --kgr-ink: var(--ink-l);
}
@media (prefers-color-scheme: dark) {
	.kgr[data-mode="auto"] {
		--kgr-bg: #0b0f19; --kgr-bg-2: #0f1524; --kgr-surface: rgba(255,255,255,.035); --kgr-surface-2: rgba(255,255,255,.07);
		--kgr-border: rgba(255,255,255,.1); --kgr-text: #cbd5e1; --kgr-muted: #94a3b8; --kgr-heading: #ffffff;
		--kgr-input: rgba(11,15,25,.8); --kgr-shadow: 0 14px 34px rgba(0,0,0,.45); --kgr-overlay-a: .72; --kgr-overlay-b: .96;
		--kgr-bgrgb: 11,15,25; --kgr-white-chip: #ffffff;
		--kgr-accent: var(--a-d); --kgr-accent2: var(--b-d); --kgr-hi: var(--h-d); --kgr-ink: var(--ink-d);
	}
}
@media (prefers-color-scheme: light), (prefers-color-scheme: no-preference) {
	.kgr[data-mode="auto"] {
		--kgr-bg: #f6f8fb; --kgr-bg-2: #ffffff; --kgr-surface: #ffffff; --kgr-surface-2: #fbfcfe;
		--kgr-border: rgba(15,23,42,.12); --kgr-text: #334155; --kgr-muted: #64748b; --kgr-heading: #0f172a;
		--kgr-input: #ffffff; --kgr-shadow: 0 14px 34px rgba(15,23,42,.12); --kgr-overlay-a: .86; --kgr-overlay-b: .96;
		--kgr-bgrgb: 246,248,251; --kgr-white-chip: #ffffff;
		--kgr-accent: var(--a-l); --kgr-accent2: var(--b-l); --kgr-hi: var(--h-l); --kgr-ink: var(--ink-l);
	}
}

/* ============================== 3. BASE ============================== */
.kgr, .kgr *, .kgr *::before, .kgr *::after { box-sizing: border-box; }
.kgr {
	position: relative; width: 100%; background: var(--kgr-bg); color: var(--kgr-text);
	font-family: 'Plus Jakarta Sans', system-ui, -apple-system, 'Segoe UI', Roboto, sans-serif;
	font-size: 16px; line-height: 1.6; overflow: hidden; transition: background .4s ease, color .4s ease;
	--kgr-grad: linear-gradient(135deg, var(--kgr-hi) 0%, var(--kgr-accent) 50%, var(--kgr-accent2) 100%);
}
.kgr.kgr-embed { border-radius: 18px; }
.kgr h1, .kgr h2, .kgr h3, .kgr h4, .kgr p, .kgr ul, .kgr ol { margin: 0; padding: 0; }
.kgr ul, .kgr ol { list-style: none; }
.kgr a { text-decoration: none; }
.kgr img { max-width: 100%; display: block; }
.kgr button { font-family: inherit; }
.kgr [hidden] { display: none !important; }
.kgr .kgr-ic { width: 1.15em; height: 1.15em; flex: none; }
.kgr .kgr-wrap { max-width: 1140px; margin: 0 auto; padding: 64px 20px; position: relative; z-index: 1; }
.kgr .kgr-wrap-narrow { max-width: 760px; padding: 28px 18px; }
.kgr .kgr-wrap-wide { max-width: 1200px; padding: 0; }
.kgr .kgr-desc { font-size: 14.5px; color: var(--kgr-muted); line-height: 1.7; }
.kgr .kgr-desc-lg { font-size: 16px; }
.kgr .kgr-anchor { position: absolute; top: -90px; }
.kgr .kgr-block { margin-bottom: 64px; scroll-margin-top: 90px; }
.kgr .kgr-tier, .kgr [id="kgr-form"] { scroll-margin-top: 90px; }

/* ============================== 4. HEADINGS & FX ============================== */
.kgr .kgr-title, .kgr .kgr-h, .kgr .kgr-sec-head, .kgr .kgr-panel-title, .kgr .kgr-card-title, .kgr .kgr-cta-title {
	font-family: 'Playfair Display', Georgia, serif; color: var(--kgr-heading); font-weight: 700; line-height: 1.2;
}
.kgr .kgr-title { font-size: clamp(34px, 5vw, 54px); margin-bottom: 18px; }
.kgr .kgr-h { font-size: clamp(28px, 4vw, 42px); margin-bottom: 16px; }
.kgr .kgr-sec-head { font-size: 28px; margin-bottom: 30px; display: flex; align-items: center; gap: 12px; }
.kgr .kgr-sec-head::before { content: ''; width: 4px; height: 28px; border-radius: 2px; background: var(--kgr-grad); flex: none; transition: height .3s ease; }
.kgr .kgr-sec-head:hover::before { height: 36px; }
.kgr .kgr-panel-title { font-size: 24px; margin-bottom: 8px; }
.kgr .kgr-card-title { font-size: 22px; margin-bottom: 12px; font-family: 'Plus Jakarta Sans', system-ui, sans-serif; }
.kgr .kgr-sec-card .kgr-card-title { font-family: 'Playfair Display', Georgia, serif; font-size: 20px; }
.kgr .kgr-cta-title { font-size: 20px; margin-bottom: 6px; }

/* Animated accent words */
.kgr .kgr-grad {
	background: var(--kgr-grad); background-size: 220% 220%; -webkit-background-clip: text; background-clip: text;
	-webkit-text-fill-color: transparent; color: transparent; animation: kgrShift 7s ease-in-out infinite;
	-webkit-box-decoration-break: clone; box-decoration-break: clone;
}

/* FX 1: gradient text sweep - a bright band glides through the heading and leaves the accent gradient */
.kgr.kgr-fx-sweep .kgr-sweep {
	background-image: linear-gradient(100deg, var(--kgr-heading) 0%, var(--kgr-heading) 36%, var(--kgr-hi) 46%, var(--kgr-accent) 56%, var(--kgr-accent2) 100%);
	background-size: 300% 100%; background-position: 0% 0; background-repeat: no-repeat;
	-webkit-background-clip: text; background-clip: text; -webkit-text-fill-color: transparent; color: transparent;
	transition: background-position 1.15s cubic-bezier(.22, 1, .36, 1);
	-webkit-box-decoration-break: clone; box-decoration-break: clone;
}
.kgr.kgr-fx-sweep .kgr-sweep:hover,
.kgr.kgr-fx-sweep .kgr-card:hover .kgr-sweep,
.kgr.kgr-fx-sweep .kgr-panel:hover > .kgr-tabpanel.is-active .kgr-panel-title,
.kgr.kgr-fx-sweep .kgr-faq-item:hover .kgr-sweep { background-position: 100% 0; }

/* FX 2: text fill (wipe) - accent colour wipes across the letters left to right */
.kgr.kgr-fx-wipe .kgr-sweep {
	background-image: linear-gradient(90deg, var(--kgr-accent), var(--kgr-hi) 60%, var(--kgr-accent2)), linear-gradient(var(--kgr-heading), var(--kgr-heading));
	background-size: 0% 100%, 100% 100%; background-repeat: no-repeat;
	-webkit-background-clip: text; background-clip: text; -webkit-text-fill-color: transparent; color: transparent;
	transition: background-size .8s cubic-bezier(.22, 1, .36, 1);
	-webkit-box-decoration-break: clone; box-decoration-break: clone;
}
.kgr.kgr-fx-wipe .kgr-sweep:hover,
.kgr.kgr-fx-wipe .kgr-card:hover .kgr-sweep,
.kgr.kgr-fx-wipe .kgr-faq-item:hover .kgr-sweep { background-size: 100% 100%, 100% 100%; }

/* The .kgr-grad words inside a heading keep their own animated gradient */
.kgr .kgr-sweep .kgr-grad { -webkit-text-fill-color: transparent; }

/* ============================== 5. HERO ============================== */
.kgr .kgr-hero { position: relative; padding: 96px 20px 80px; text-align: center; border-bottom: 1px solid var(--kgr-border); overflow: hidden; isolation: isolate; }
.kgr .kgr-hero::before { content: ''; position: absolute; inset: 0; background: var(--kgr-hero-img, none) center / cover no-repeat; z-index: -2; transform: scale(1.04); animation: kgrZoom 22s ease-in-out infinite alternate; }
.kgr .kgr-hero::after { content: ''; position: absolute; inset: 0; z-index: -1; background: linear-gradient(180deg, rgba(var(--kgr-bgrgb), var(--kgr-overlay-a)) 0%, rgba(var(--kgr-bgrgb), var(--kgr-overlay-b)) 100%); }
.kgr .kgr-hero-inner { max-width: 850px; margin: 0 auto; display: flex; flex-direction: column; align-items: center; }

.kgr .kgr-logo { background: var(--kgr-white-chip); padding: 10px 22px; border-radius: 16px; box-shadow: var(--kgr-shadow); margin-bottom: 24px; border: 1px solid var(--kgr-border); transition: transform .35s ease; }
.kgr .kgr-logo:hover { transform: translateY(-3px) scale(1.02); }
.kgr .kgr-logo img { height: 70px; width: auto; }

.kgr .kgr-badge {
	display: inline-flex; align-items: center; gap: 8px; padding: 6px 18px; border-radius: 50px; margin-bottom: 20px;
	background: color-mix(in srgb, var(--kgr-accent) 14%, transparent); border: 1px solid color-mix(in srgb, var(--kgr-accent) 42%, transparent);
	color: var(--kgr-accent); font-size: 12.5px; font-weight: 700; letter-spacing: 1.5px; text-transform: uppercase;
}
.kgr[data-mode="dark"] .kgr-badge { color: var(--kgr-hi); }
.kgr .kgr-sub { font-size: 18px; color: var(--kgr-text); max-width: 720px; }
.kgr .kgr-actions { display: flex; flex-wrap: wrap; gap: 14px; justify-content: center; margin-top: 32px; }

.kgr .kgr-stats { display: flex; flex-wrap: wrap; gap: 12px; justify-content: center; margin-top: 38px; }
.kgr .kgr-stats li {
	display: flex; align-items: center; gap: 8px; padding: 9px 16px; border-radius: 12px; font-size: 13px;
	background: var(--kgr-surface); border: 1px solid var(--kgr-border); backdrop-filter: blur(8px); transition: transform .3s ease, border-color .3s ease;
}
.kgr .kgr-stats li:hover { transform: translateY(-3px); border-color: var(--kgr-accent); }
.kgr .kgr-stats .kgr-ic { color: var(--kgr-accent); }
.kgr .kgr-stats strong { color: var(--kgr-heading); }
.kgr .kgr-stats span { color: var(--kgr-muted); }

.kgr .kgr-orb { position: absolute; border-radius: 50%; filter: blur(70px); opacity: .35; pointer-events: none; z-index: -1; background: radial-gradient(circle, var(--kgr-accent), transparent 70%); }
.kgr .kgr-orb-1 { width: 380px; height: 380px; top: -120px; left: -80px; animation: kgrFloat 14s ease-in-out infinite; }
.kgr .kgr-orb-2 { width: 320px; height: 320px; bottom: -120px; right: -60px; animation: kgrFloat 17s ease-in-out infinite reverse; background: radial-gradient(circle, var(--kgr-accent2), transparent 70%); }

/* Light/dark toggle */
.kgr .kgr-toggle {
	position: absolute; top: 18px; right: 18px; z-index: 5; width: 44px; height: 44px; border-radius: 50%; cursor: pointer;
	display: grid; place-items: center; background: var(--kgr-surface-2); border: 1px solid var(--kgr-border); color: var(--kgr-accent);
	box-shadow: var(--kgr-shadow); backdrop-filter: blur(8px); transition: transform .35s ease, border-color .3s ease, background .3s ease;
}
.kgr .kgr-toggle:hover { transform: rotate(18deg) scale(1.08); border-color: var(--kgr-accent); }
.kgr .kgr-toggle:focus-visible { outline: 2px solid var(--kgr-accent); outline-offset: 3px; }
.kgr .kgr-toggle .kgr-ic { position: absolute; width: 22px; height: 22px; transition: transform .5s ease, opacity .4s ease; }
.kgr[data-mode="dark"] .kgr-ic-moon, .kgr[data-mode="light"] .kgr-ic-sun { opacity: 0; transform: rotate(-90deg) scale(.4); }
.kgr[data-mode="dark"] .kgr-ic-sun, .kgr[data-mode="light"] .kgr-ic-moon { opacity: 1; transform: none; }
@media (prefers-color-scheme: dark) { .kgr[data-mode="auto"] .kgr-ic-moon { opacity: 0; } .kgr[data-mode="auto"] .kgr-ic-sun { opacity: 1; } }
@media (prefers-color-scheme: light) { .kgr[data-mode="auto"] .kgr-ic-sun { opacity: 0; } .kgr[data-mode="auto"] .kgr-ic-moon { opacity: 1; } }

/* Buttons */
.kgr .kgr-btn {
	position: relative; overflow: hidden; display: inline-flex; align-items: center; justify-content: center; gap: 10px; cursor: pointer;
	padding: 14px 28px; border-radius: 10px; font-size: 15px; font-weight: 700; border: 1px solid transparent; transition: transform .3s ease, box-shadow .3s ease, background .3s ease;
}
/*
 * Primary button.
 * Colours use !important + a raised specificity on purpose: many WordPress themes
 * (and Elementor kits) recolour every link, which used to turn the label the same
 * colour as the button. Layers: [::before = fill wipe] < [label/icon] < [::after = shine].
 */
.kgr .kgr-btn, .kgr a.kgr-btn, .kgr a.kgr-btn:visited { text-decoration: none !important; isolation: isolate; text-shadow: none; }
.kgr .kgr-btn-primary,
.kgr a.kgr-btn-primary,
.kgr a.kgr-btn-primary:visited,
.kgr button.kgr-btn-primary {
	background-color: var(--kgr-accent); background-image: var(--kgr-grad); background-size: 160% 160%; background-position: 0% 50%;
	color: var(--kgr-ink) !important; border-color: rgba(255,255,255,.38);
	box-shadow: inset 0 1px 0 rgba(255,255,255,.4), 0 8px 22px -6px color-mix(in srgb, var(--kgr-accent) 60%, transparent);
	transition: transform .3s cubic-bezier(.22, 1, .36, 1), box-shadow .3s ease, background-position .6s ease, color .35s ease, border-color .3s ease;
}
/* fill wipe: the button floods with the heading colour (navy in light mode, white in dark mode) */
.kgr .kgr-btn-primary::before {
	content: ''; position: absolute; inset: 0; z-index: -1; background: var(--kgr-heading);
	transform: scaleX(0); transform-origin: left center; transition: transform .5s cubic-bezier(.22, 1, .36, 1);
}
/* shine streak */
.kgr .kgr-btn-primary::after { content: ''; position: absolute; top: 0; left: -80%; width: 50%; height: 100%; z-index: 1; pointer-events: none; background: linear-gradient(100deg, transparent, rgba(255,255,255,.5), transparent); transform: skewX(-20deg); }
.kgr .kgr-btn-primary:hover,
.kgr a.kgr-btn-primary:hover,
.kgr button.kgr-btn-primary:hover,
.kgr a.kgr-btn-primary:focus-visible { transform: translateY(-4px) scale(1.02); background-position: 100% 50%; color: var(--kgr-bg) !important; border-color: var(--kgr-heading); animation: none; box-shadow: inset 0 1px 0 rgba(255,255,255,.25), 0 16px 30px -8px color-mix(in srgb, var(--kgr-accent) 75%, transparent), 0 0 0 4px color-mix(in srgb, var(--kgr-accent) 22%, transparent); }
.kgr .kgr-btn-primary:hover::before, .kgr a.kgr-btn-primary:focus-visible::before { transform: scaleX(1); }
.kgr .kgr-btn-primary:hover::after { left: 135%; transition: left .85s ease; }
.kgr .kgr-btn-primary:active { transform: translateY(-1px) scale(.97); transition-duration: .1s; }
.kgr .kgr-btn-primary .kgr-ic { transition: transform .35s cubic-bezier(.22, 1, .36, 1); }
.kgr .kgr-btn-primary:hover .kgr-ic-arrow { transform: translateX(6px); }
.kgr .kgr-btn-primary:hover .kgr-ic-send { transform: translate(3px, -3px) rotate(-8deg); }
.kgr .kgr-btn-primary:hover .kgr-ic-search { transform: scale(1.2) rotate(-12deg); }
/* the big call-to-action button gently pulses until the visitor hovers it */
.kgr .kgr-cta .kgr-btn-primary { animation: kgrPulse 2.8s ease-in-out infinite; }
.kgr .kgr-cta .kgr-btn-primary:hover, .kgr .kgr-cta .kgr-btn-primary:focus-visible { animation: none; }

/* Ghost button */
.kgr .kgr-btn-ghost,
.kgr a.kgr-btn-ghost,
.kgr a.kgr-btn-ghost:visited { background: var(--kgr-surface); color: var(--kgr-heading) !important; border-color: var(--kgr-border); transition: transform .3s cubic-bezier(.22, 1, .36, 1), border-color .3s ease, color .3s ease, box-shadow .3s ease; }
.kgr .kgr-btn-ghost::before { content: ''; position: absolute; inset: 0; z-index: -1; background: color-mix(in srgb, var(--kgr-accent) 16%, transparent); transform: translateY(101%); transition: transform .4s cubic-bezier(.22, 1, .36, 1); }
.kgr .kgr-btn-ghost:hover,
.kgr a.kgr-btn-ghost:hover { transform: translateY(-4px); border-color: var(--kgr-accent); color: var(--kgr-accent) !important; box-shadow: 0 12px 24px -10px color-mix(in srgb, var(--kgr-accent) 55%, transparent); }
.kgr .kgr-btn-ghost:hover::before { transform: translateY(0); }
.kgr .kgr-btn-ghost .kgr-ic { transition: transform .35s ease; }
.kgr .kgr-btn-ghost:hover .kgr-ic { transform: scale(1.2) rotate(-12deg); }

/* Text links inside cards: theme-proof colour + underline that draws in */
.kgr .kgr-link, .kgr .kgr-link:visited { color: var(--kgr-accent) !important; padding-bottom: 3px; background: linear-gradient(currentColor, currentColor) 0 100% / 0 2px no-repeat; transition: gap .25s ease, background-size .4s ease; }
.kgr[data-mode="dark"] .kgr-link, .kgr[data-mode="dark"] .kgr-link:visited { color: var(--kgr-hi) !important; }
.kgr .kgr-link:hover, .kgr .kgr-sec-card:hover .kgr-link { background-size: 100% 2px; }
.kgr .kgr-link .kgr-ic { transition: transform .3s ease; }
.kgr .kgr-sec-card:hover .kgr-link .kgr-ic { transform: translateX(3px); }
.kgr .kgr-btn-block { width: 100%; }
.kgr .kgr-btn.is-loading { pointer-events: none; opacity: .75; }
.kgr .kgr-btn:focus-visible { outline: 2px solid var(--kgr-accent); outline-offset: 3px; }

/* ============================== 6. CARDS ============================== */
.kgr .kgr-tiers { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 24px; }
.kgr .kgr-card {
	position: relative; overflow: hidden; background: var(--kgr-surface); border: 1px solid var(--kgr-border); border-radius: 16px; padding: 32px;
	transition: transform .35s cubic-bezier(.16, 1, .3, 1), border-color .3s ease, box-shadow .35s ease, background .3s ease;
}
.kgr .kgr-card::before {
	content: ''; position: absolute; inset: 0; opacity: 0; transition: opacity .35s ease; pointer-events: none;
	background: radial-gradient(420px circle at var(--mx, 50%) var(--my, 0%), color-mix(in srgb, var(--kgr-accent) 16%, transparent), transparent 62%);
}
.kgr .kgr-card::after { content: ''; position: absolute; left: 0; top: 0; height: 3px; width: 100%; background: var(--kgr-grad); transform: scaleX(0); transform-origin: left; transition: transform .5s ease; }
.kgr .kgr-card:hover { transform: translateY(-6px); border-color: color-mix(in srgb, var(--kgr-accent) 55%, transparent); background: var(--kgr-surface-2); box-shadow: var(--kgr-shadow); }
.kgr .kgr-card:hover::before { opacity: 1; }
.kgr .kgr-card:hover::after { transform: scaleX(1); }
.kgr .kgr-card.kgr-flash { animation: kgrFlash 1.8s ease; }

.kgr .kgr-tier-ico {
	position: absolute; top: 24px; right: 24px; width: 46px; height: 46px; border-radius: 14px; display: grid; place-items: center;
	color: var(--kgr-accent); background: color-mix(in srgb, var(--kgr-accent) 12%, transparent); border: 1px solid color-mix(in srgb, var(--kgr-accent) 30%, transparent); transition: transform .4s ease;
}
.kgr .kgr-tier-ico .kgr-ic { width: 22px; height: 22px; }
.kgr .kgr-tier:hover .kgr-tier-ico { transform: rotate(-8deg) scale(1.12); }
.kgr .kgr-tier-no { display: block; margin-bottom: 10px; font-family: 'Playfair Display', Georgia, serif; font-size: 14px; font-weight: 700; letter-spacing: 1px; text-transform: uppercase; color: var(--kgr-accent); }
.kgr[data-mode="dark"] .kgr-tier-no { color: var(--kgr-hi); }
.kgr .kgr-tier .kgr-desc { margin-bottom: 22px; }
.kgr .kgr-info { margin-bottom: 22px; }
.kgr .kgr-info li { display: flex; align-items: flex-start; gap: 10px; font-size: 14px; margin-bottom: 10px; color: var(--kgr-text); }
.kgr .kgr-info .kgr-ic { color: var(--kgr-accent); margin-top: 3px; }
.kgr .kgr-info .kgr-k { color: var(--kgr-accent); font-weight: 700; white-space: nowrap; }
.kgr[data-mode="dark"] .kgr-info .kgr-k { color: var(--kgr-hi); }
.kgr .kgr-info a { color: var(--kgr-text); border-bottom: 1px dashed var(--kgr-muted); transition: color .25s ease, border-color .25s ease; }
.kgr .kgr-info a:hover { color: var(--kgr-accent); border-color: var(--kgr-accent); }
.kgr .kgr-tat { display: inline-flex; align-items: center; gap: 8px; padding: 6px 14px; border-radius: 8px; font-size: 12.5px; font-weight: 700; color: var(--kgr-accent); background: color-mix(in srgb, var(--kgr-accent) 10%, transparent); border: 1px solid color-mix(in srgb, var(--kgr-accent) 30%, transparent); }
.kgr[data-mode="dark"] .kgr-tat { color: var(--kgr-hi); }

/* Escalation connectors on wide screens */
@media (min-width: 960px) {
	.kgr .kgr-tiers { grid-template-columns: repeat(3, 1fr); }
	.kgr .kgr-tiers .kgr-tier:nth-child(-n+2) { overflow: visible; }
	.kgr .kgr-tiers .kgr-tier:nth-child(-n+2) .kgr-tat::after {
		content: '\2192'; position: absolute; right: -24px; top: 50%; width: 24px; height: 24px; transform: translate(0, -50%); display: grid; place-items: center;
		border-radius: 50%; font-size: 14px; background: var(--kgr-grad); color: var(--kgr-ink); z-index: 3; animation: kgrNudge 2.2s ease-in-out infinite;
	}
	.kgr .kgr-tiers .kgr-tier:nth-child(-n+2) .kgr-tat { position: static; }
}

/* ============================== 7. SPLIT / FORMS ============================== */
.kgr .kgr-split { display: grid; grid-template-columns: 1.2fr 1fr; gap: 40px; margin-bottom: 64px; align-items: start; }
@media (max-width: 900px) { .kgr .kgr-split { grid-template-columns: 1fr; } .kgr .kgr-wrap { padding: 44px 16px; } }

.kgr .kgr-panel { position: relative; background: var(--kgr-surface); border: 1px solid var(--kgr-border); border-radius: 16px; padding: 28px 32px 34px; }
.kgr .kgr-tabs { display: inline-flex; gap: 4px; padding: 4px; border-radius: 12px; background: var(--kgr-surface-2); border: 1px solid var(--kgr-border); margin-bottom: 24px; }
.kgr .kgr-tab { display: inline-flex; align-items: center; gap: 8px; padding: 9px 18px; border-radius: 9px; border: 0; cursor: pointer; font-size: 14px; font-weight: 700; color: var(--kgr-muted); background: transparent; transition: all .3s ease; }
.kgr .kgr-tab:hover { color: var(--kgr-heading); }
.kgr .kgr-tab.is-active { background: var(--kgr-grad); color: var(--kgr-ink); box-shadow: 0 6px 16px -6px color-mix(in srgb, var(--kgr-accent) 70%, transparent); }
.kgr .kgr-tabpanel { display: none; }
.kgr .kgr-tabpanel.is-active { display: block; animation: kgrIn .5s ease both; }
.kgr .kgr-panel .kgr-desc { margin-bottom: 22px; }

.kgr .kgr-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 600px) { .kgr .kgr-row { grid-template-columns: 1fr; } .kgr .kgr-panel { padding: 22px 18px 28px; } }
.kgr .kgr-field { margin-bottom: 18px; }
.kgr .kgr-label { display: block; margin-bottom: 8px; font-size: 12.5px; font-weight: 700; letter-spacing: .5px; text-transform: uppercase; color: var(--kgr-text); }
.kgr .kgr-input {
	width: 100%; padding: 12px 16px; border-radius: 10px; font-size: 14.5px; font-family: inherit; color: var(--kgr-heading); background: var(--kgr-input);
	border: 1px solid var(--kgr-border); outline: none; transition: border-color .3s ease, box-shadow .3s ease, transform .2s ease; appearance: none; -webkit-appearance: none;
}
.kgr select.kgr-input { background-image: linear-gradient(45deg, transparent 50%, var(--kgr-muted) 50%), linear-gradient(135deg, var(--kgr-muted) 50%, transparent 50%); background-position: calc(100% - 20px) 52%, calc(100% - 14px) 52%; background-size: 6px 6px; background-repeat: no-repeat; padding-right: 38px; }
.kgr .kgr-input::placeholder { color: var(--kgr-muted); opacity: .75; }
.kgr .kgr-input:focus { border-color: var(--kgr-accent); box-shadow: 0 0 0 4px color-mix(in srgb, var(--kgr-accent) 20%, transparent); transform: translateY(-1px); }
.kgr .kgr-input.is-invalid { border-color: #ef4444; box-shadow: 0 0 0 4px rgba(239,68,68,.15); }
.kgr textarea.kgr-input { resize: vertical; min-height: 110px; }
.kgr .kgr-hp { position: absolute !important; left: -9999px; width: 1px; height: 1px; overflow: hidden; }

.kgr .kgr-msg { margin: 0 0 16px; padding: 11px 14px; border-radius: 10px; font-size: 14px; font-weight: 600; }
.kgr .kgr-msg.is-error { background: rgba(239,68,68,.12); border: 1px solid rgba(239,68,68,.4); color: #ef4444; }
.kgr[data-mode="dark"] .kgr-msg.is-error { color: #fca5a5; }
.kgr .kgr-secure { display: flex; align-items: center; justify-content: center; gap: 8px; margin-top: 14px; font-size: 12.5px; color: var(--kgr-muted); }

.kgr .kgr-success { text-align: center; padding: 12px 0 0; animation: kgrIn .6s ease both; }
.kgr .kgr-success h4 { font-family: 'Playfair Display', Georgia, serif; font-size: 26px; color: var(--kgr-heading); margin: 16px 0 8px; }
.kgr .kgr-success-ring { width: 76px; height: 76px; margin: 0 auto; border-radius: 50%; display: grid; place-items: center; background: var(--kgr-grad); color: var(--kgr-ink); animation: kgrPop .7s cubic-bezier(.2, 1.4, .4, 1) both; box-shadow: 0 0 0 10px color-mix(in srgb, var(--kgr-accent) 16%, transparent); }
.kgr .kgr-success-ring .kgr-ic { width: 36px; height: 36px; stroke-width: 2.6; stroke-dasharray: 30; stroke-dashoffset: 30; animation: kgrDraw .6s .35s ease forwards; }
.kgr .kgr-ticket-box { display: inline-flex; flex-wrap: wrap; align-items: center; justify-content: center; gap: 12px; margin: 6px 0 22px; padding: 14px 20px; border-radius: 12px; background: var(--kgr-surface-2); border: 1px dashed var(--kgr-accent); }
.kgr .kgr-ticket-box span { font-size: 12px; text-transform: uppercase; letter-spacing: 1px; color: var(--kgr-muted); }
.kgr .kgr-ticket-box strong { font-size: 22px; letter-spacing: 1px; color: var(--kgr-accent); }
.kgr[data-mode="dark"] .kgr-ticket-box strong { color: var(--kgr-hi); }
.kgr .kgr-copy { display: inline-flex; align-items: center; gap: 6px; padding: 6px 12px; border-radius: 8px; cursor: pointer; font-size: 12.5px; font-weight: 700; color: var(--kgr-heading); background: var(--kgr-surface); border: 1px solid var(--kgr-border); transition: all .25s ease; }
.kgr .kgr-copy:hover { border-color: var(--kgr-accent); color: var(--kgr-accent); }

/* Commitment card */
.kgr .kgr-media-card { background: var(--kgr-surface); border: 1px solid var(--kgr-border); border-radius: 16px; overflow: hidden; transition: transform .35s ease, box-shadow .35s ease, border-color .3s ease; }
.kgr .kgr-media-card:hover { transform: translateY(-4px); box-shadow: var(--kgr-shadow); border-color: color-mix(in srgb, var(--kgr-accent) 50%, transparent); }
.kgr .kgr-media-top { position: relative; height: 220px; overflow: hidden; }
.kgr .kgr-media-top img { width: 100%; height: 100%; object-fit: cover; transition: transform 1.2s ease; }
.kgr .kgr-media-card:hover .kgr-media-top img { transform: scale(1.07); }
.kgr .kgr-media-top::after { content: ''; position: absolute; inset: 0; background: linear-gradient(180deg, transparent 40%, rgba(var(--kgr-bgrgb), .85)); }
.kgr .kgr-media-ico { position: absolute; left: 24px; bottom: -22px; z-index: 2; width: 52px; height: 52px; border-radius: 16px; display: grid; place-items: center; background: var(--kgr-grad); color: var(--kgr-ink); box-shadow: var(--kgr-shadow); }
.kgr .kgr-media-ico .kgr-ic { width: 26px; height: 26px; }
.kgr .kgr-media-body { padding: 34px 30px 30px; }
.kgr .kgr-media-body .kgr-panel-title { font-size: 22px; }
.kgr .kgr-media-body .kgr-desc { margin-bottom: 20px; line-height: 1.7; }
.kgr .kgr-workflow { width: 100%; border-radius: 10px; border: 1px solid var(--kgr-border); }

/* ============================== 8. TRACKER ============================== */
.kgr .kgr-result { margin-top: 26px; padding: 22px; border-radius: 14px; background: var(--kgr-surface-2); border: 1px solid var(--kgr-border); animation: kgrIn .5s ease both; }
.kgr .kgr-result-head { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 6px; }
.kgr .kgr-result-head strong { font-size: 20px; color: var(--kgr-heading); letter-spacing: .5px; }
.kgr .kgr-chip { padding: 5px 14px; border-radius: 50px; font-size: 12.5px; font-weight: 700; color: var(--kgr-ink); background: var(--kgr-grad); }
.kgr .kgr-result .kgr-desc { margin-bottom: 22px; }
.kgr .kgr-steps { display: grid; grid-template-columns: repeat(4, 1fr); position: relative; margin-bottom: 24px; }
.kgr .kgr-steps::before, .kgr .kgr-steps::after { content: ''; position: absolute; top: 20px; left: 12.5%; height: 3px; border-radius: 3px; }
.kgr .kgr-steps::before { right: 12.5%; background: var(--kgr-border); }
.kgr .kgr-steps::after { width: 0; background: var(--kgr-grad); transition: width 1.2s cubic-bezier(.22, 1, .36, 1) .2s; }
.kgr .kgr-steps[data-p="2"]::after { width: 25%; }
.kgr .kgr-steps[data-p="3"]::after { width: 50%; }
.kgr .kgr-steps[data-p="4"]::after { width: 75%; }
.kgr .kgr-steps li { position: relative; z-index: 1; text-align: center; }
.kgr .kgr-steps li span { width: 42px; height: 42px; margin: 0 auto 8px; border-radius: 50%; display: grid; place-items: center; color: var(--kgr-muted); background: var(--kgr-bg-2); border: 2px solid var(--kgr-border); transition: all .5s ease; }
.kgr .kgr-steps li em { font-style: normal; font-size: 12px; font-weight: 600; color: var(--kgr-muted); }
.kgr .kgr-steps li.is-done span { color: var(--kgr-ink); background: var(--kgr-grad); border-color: transparent; }
.kgr .kgr-steps li.is-done em { color: var(--kgr-heading); }
.kgr .kgr-updates li { padding: 12px 14px; margin-bottom: 10px; border-radius: 10px; font-size: 14px; background: var(--kgr-surface); border-left: 3px solid var(--kgr-accent); }
.kgr .kgr-updates time { display: block; margin-bottom: 2px; font-size: 12px; font-weight: 700; color: var(--kgr-muted); }

/* ============================== 9. FAQ ============================== */
.kgr .kgr-search { position: relative; display: block; margin-bottom: 20px; }
.kgr .kgr-search .kgr-ic { position: absolute; left: 16px; top: 50%; transform: translateY(-50%); color: var(--kgr-muted); }
.kgr .kgr-search input { width: 100%; padding: 13px 16px 13px 44px; border-radius: 12px; font-size: 14.5px; font-family: inherit; color: var(--kgr-heading); background: var(--kgr-surface); border: 1px solid var(--kgr-border); outline: none; transition: all .3s ease; }
.kgr .kgr-search input:focus { border-color: var(--kgr-accent); box-shadow: 0 0 0 4px color-mix(in srgb, var(--kgr-accent) 18%, transparent); }
.kgr .kgr-faq-item { background: var(--kgr-surface); border: 1px solid var(--kgr-border); border-radius: 12px; margin-bottom: 14px; overflow: hidden; transition: border-color .3s ease, box-shadow .3s ease; }
.kgr .kgr-faq-item:hover, .kgr .kgr-faq-item.is-open { border-color: color-mix(in srgb, var(--kgr-accent) 50%, transparent); }
.kgr .kgr-faq-item.is-open { box-shadow: var(--kgr-shadow); }
.kgr .kgr-faq-q { width: 100%; display: flex; align-items: center; gap: 14px; padding: 18px 22px; text-align: left; cursor: pointer; font-size: 16px; font-weight: 600; color: var(--kgr-heading); background: transparent; border: 0; transition: background .3s ease; }
.kgr .kgr-faq-q:hover { background: color-mix(in srgb, var(--kgr-accent) 6%, transparent); }
.kgr .kgr-faq-q:focus-visible { outline: 2px solid var(--kgr-accent); outline-offset: -2px; }
.kgr .kgr-faq-n { width: 30px; height: 30px; flex: none; border-radius: 9px; display: grid; place-items: center; font-size: 13px; font-weight: 700; color: var(--kgr-accent); background: color-mix(in srgb, var(--kgr-accent) 12%, transparent); transition: all .3s ease; }
.kgr .kgr-faq-item.is-open .kgr-faq-n { color: var(--kgr-ink); background: var(--kgr-grad); }
.kgr .kgr-faq-t { flex: 1; }
.kgr .kgr-faq-chev { color: var(--kgr-muted); transition: transform .4s ease, color .3s ease; }
.kgr .kgr-faq-item.is-open .kgr-faq-chev { transform: rotate(180deg); color: var(--kgr-accent); }
.kgr .kgr-faq-a { display: grid; grid-template-rows: 0fr; transition: grid-template-rows .45s cubic-bezier(.22, 1, .36, 1); }
.kgr .kgr-faq-a > div { overflow: hidden; }
.kgr .kgr-faq-item.is-open .kgr-faq-a { grid-template-rows: 1fr; }
.kgr .kgr-faq-a p { padding: 0 24px 22px 66px; font-size: 14.5px; color: var(--kgr-muted); line-height: 1.75; }
.kgr .kgr-faq-empty { text-align: center; padding: 20px; }

/* ============================== 10. COMPACT SECTION ============================== */
.kgr .kgr-sec-pad { position: relative; padding: 80px 20px; isolation: isolate; overflow: hidden; }
.kgr .kgr-sechead { text-align: center; max-width: 750px; margin: 0 auto 50px; }
.kgr .kgr-sec-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 24px; margin-bottom: 40px; }
.kgr .kgr-sec-card { display: block; padding: 28px; color: inherit; }
.kgr .kgr-sec-img { position: relative; display: block; height: 180px; margin-bottom: 20px; border-radius: 10px; overflow: hidden; border: 1px solid var(--kgr-border); }
.kgr .kgr-sec-img img { width: 100%; height: 100%; object-fit: cover; transition: transform .9s ease; }
.kgr .kgr-sec-card:hover .kgr-sec-img img { transform: scale(1.09); }
.kgr .kgr-sec-ico { position: absolute; right: 12px; bottom: 12px; width: 40px; height: 40px; border-radius: 12px; display: grid; place-items: center; background: var(--kgr-grad); color: var(--kgr-ink); box-shadow: var(--kgr-shadow); transition: transform .4s ease; }
.kgr .kgr-sec-card:hover .kgr-sec-ico { transform: rotate(-10deg) scale(1.1); }
.kgr .kgr-sec-card .kgr-desc { margin-bottom: 20px; color: var(--kgr-text); }
.kgr .kgr-link { display: inline-flex; align-items: center; gap: 8px; font-size: 14px; font-weight: 700; color: var(--kgr-accent); transition: gap .25s ease, background-size .4s ease; }
.kgr[data-mode="dark"] .kgr-link { color: var(--kgr-hi); }
.kgr .kgr-sec-card:hover .kgr-link { gap: 14px; }
.kgr .kgr-cta { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 20px; padding: 30px; border-radius: 16px; background: linear-gradient(135deg, color-mix(in srgb, var(--kgr-accent) 12%, transparent), var(--kgr-surface)); border: 1px solid color-mix(in srgb, var(--kgr-accent) 38%, transparent); transition: box-shadow .35s ease; }
.kgr .kgr-cta:hover { box-shadow: var(--kgr-shadow); }
@media (max-width: 768px) { .kgr .kgr-cta { flex-direction: column; text-align: center; } .kgr .kgr-cta .kgr-btn { width: 100%; } .kgr .kgr-sec-pad { padding: 64px 16px; } }

/* ============================== 11. MOTION ============================== */
.kgr .kgr-reveal { opacity: 0; transform: translateY(26px); transition: opacity .8s cubic-bezier(.22, 1, .36, 1) var(--kgr-d, 0ms), transform .8s cubic-bezier(.22, 1, .36, 1) var(--kgr-d, 0ms); }
.kgr .kgr-reveal.is-in { opacity: 1; transform: none; }
/* Cards keep their hover transitions once revealed */
.kgr .kgr-card.kgr-reveal.is-in { transition: opacity .8s ease var(--kgr-d, 0ms), transform .35s cubic-bezier(.16, 1, .3, 1), border-color .3s ease, box-shadow .35s ease, background .3s ease; }
.kgr .kgr-card.kgr-reveal.is-in:hover { transform: translateY(-6px); }
/* No-JS safety net */
.kgr:not(.kgr-js) .kgr-reveal { opacity: 1; transform: none; }

@keyframes kgrShift { 0%, 100% { background-position: 0% 50%; } 50% { background-position: 100% 50%; } }
@keyframes kgrFloat { 0%, 100% { transform: translate(0, 0) scale(1); } 50% { transform: translate(40px, 30px) scale(1.12); } }
@keyframes kgrZoom { from { transform: scale(1.04); } to { transform: scale(1.14); } }
@keyframes kgrIn { from { opacity: 0; transform: translateY(14px); } to { opacity: 1; transform: none; } }
@keyframes kgrPop { 0% { transform: scale(0); } 100% { transform: scale(1); } }
@keyframes kgrDraw { to { stroke-dashoffset: 0; } }
@keyframes kgrNudge { 0%, 100% { transform: translate(0, -50%); } 50% { transform: translate(4px, -50%); } }
@keyframes kgrPulse { 0%, 100% { box-shadow: inset 0 1px 0 rgba(255,255,255,.4), 0 8px 22px -6px color-mix(in srgb, var(--kgr-accent) 60%, transparent), 0 0 0 0 color-mix(in srgb, var(--kgr-accent) 45%, transparent); } 50% { box-shadow: inset 0 1px 0 rgba(255,255,255,.4), 0 8px 22px -6px color-mix(in srgb, var(--kgr-accent) 60%, transparent), 0 0 0 11px transparent; } }
@keyframes kgrFlash { 0%, 100% { box-shadow: none; } 25% { box-shadow: 0 0 0 4px color-mix(in srgb, var(--kgr-accent) 60%, transparent); } }

.kgr.kgr-anim-off *, .kgr.kgr-anim-off *::before, .kgr.kgr-anim-off *::after { animation: none !important; transition-duration: .01ms !important; }
.kgr.kgr-anim-off .kgr-reveal { opacity: 1; transform: none; }
@media (prefers-reduced-motion: reduce) {
	.kgr *, .kgr *::before, .kgr *::after { animation: none !important; transition-duration: .01ms !important; }
	.kgr .kgr-reveal { opacity: 1; transform: none; }
}
